Legal Information

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: January 2024

Medical Advanced Devices Enterprise LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via our contact form or email
  • Request information about our products or services
  • Register for training or support services
  • Subscribe to our newsletter or marketing communications
  • Submit equipment purchase inquiries or quotes

This information may include: name, email address, phone number, company name, facility type, mailing address, and job title.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data and usage patterns

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings.

How We Use Your Information

Communication

Respond to inquiries, provide customer support, and send important updates about your orders or services.

Order Processing

Process equipment purchases, manage deliveries, coordinate installations, and provide after-sales support.

Analytics

Analyze website usage, improve our services, and enhance user experience based on data insights.

Marketing

Send promotional materials, product updates, and relevant industry news (with your consent).

How We Share Your Information

Service Providers

We may share information with third-party vendors who assist with shipping, payment processing, technical support, and marketing services.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to comply with legal proceedings.

With Your Consent

We may share your information for purposes not described in this policy with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication
  • Employee training on data protection
  • Data backup and recovery systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Correction

Request that we correct any inaccurate or incomplete information.

Right to Deletion

Request deletion of your personal information, subject to legal requirements.

Right to Opt-Out

Unsubscribe from marketing communications at any time.

To exercise your rights, contact us at:

[email protected]

Questions About This Policy?

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Phone: 888.613.4482

Mail: 6525 W Sunset Blvd, ste 803, Los Angeles, CA 90028