Everything you need to know about equipment delivery, installation, and logistics
Last Updated: January 2024
At Medical Advanced Devices Enterprise LLC, we understand the critical importance of timely and safe delivery of medical equipment. This Shipping Policy outlines our delivery processes, timelines, and installation services.
All deliveries include professional installation and staff training as part of our comprehensive service.
ECG machines, vital signs monitors, and continuous monitoring systems
Precision surgical tools, electrosurgical units, and robotic systems
MRI, CT, X-Ray, and ultrasound imaging systems
Ventilators, anesthesia machines, and critical care equipment
Rush Delivery Available: Contact us for expedited shipping options if you have urgent equipment needs.
International shipping available upon request. Additional customs fees, duties, and extended delivery times may apply.
Contact us for international ordersShipping costs are calculated based on equipment size, weight, destination, and delivery requirements. For most orders:
Small Equipment
$150-$500
Large Imaging Systems
$2,000-$5,000+
Exact shipping costs will be provided in your detailed quote.
Orders over $50,000 qualify for FREE standard shipping to the continental United States!
Professional installation is INCLUDED with all equipment purchases!
White-glove delivery to your facility
Complete setup and calibration
Comprehensive staff training
Receive immediate email confirmation with estimated delivery timeframe.
Get tracking information when your equipment leaves our facility.
Our team will contact you to schedule installation at your convenience.
Receive confirmation once installation is complete and equipment is operational.
Please ensure the following for successful delivery and installation:
Please inspect all equipment immediately upon delivery. Note any visible damage on the delivery receipt before signing.
If you discover damage or missing items:
Due to the specialized nature of medical equipment, returns and exchanges are handled on a case-by-case basis. Please review our complete return policy or contact our team for specific situations.
Covered under manufacturer warranty. Replacement or repair provided at no cost.
If we shipped the wrong item, we'll arrange immediate exchange at our expense.
Contact us within 14 days. Restocking fees and return shipping may apply.
Customized equipment may not be eligible for return. Terms specified at time of order.
Our logistics team is here to help with any shipping or delivery questions:
Email: [email protected]
Phone: 888.613.4482